Ground Source Heat Pump Installation in Haywards Heath, Sussex

Tap into sustainable heating with expert GSHP installations, installed by our local team throughout Sussex

A Ground Source Heat Pump (GSHP), also known as a geothermal heat pump, is an advanced heating and cooling system that uses the stable temperature of the ground or groundwater as a heat source in winter and a heat sink in summer. Based in Haywards Heath, we are BSE|Home, renewable energy specialists with expertise in GSHP installation, providing sustainable and energy-efficient solutions for homes across Sussex. Here’s how it works:

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   Jake Anderson 
 
 
 
 Trustindex verifies that the original source of the review is Google. We used BSE Home to install an air source heat pump and a new PV system with batteries for us, and we are very pleased with the result.  The scaffold was up and down in just over a week and they left the property clean & tidy and even cleaned our gutters!  Would not hesitate to recommend them.
  
 
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   Matthew Hall 
 
 
 
 Trustindex verifies that the original source of the review is Google. I contacted BSE Home to get advice and a quote for installing a heat pump at my house in Haywards Heath Sussex, i did shop around but found BSE were the most reasonably priced and knew there stuff! Would recommend!
  
 
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   Lee Saunders 
 
 
 
 Trustindex verifies that the original source of the review is Google. ⭐⭐⭐⭐⭐ Truly exceptional service from start to finish After being without hot water and heating for over six weeks during the winter, we had reached a point where things felt incredibly stressful and uncertain. BSE|Home came to our rescue when we needed help the most — and we will always be grateful for that. At very short notice, they stepped in and were able to support and progress the job within days, despite the complexity involved. Our system is a Daikin air source heat pump, and it was clear from the outset that the team genuinely knew the equipment inside out. They quickly diagnosed the issues, put a clear plan in place, and got everything moving when others had failed to do so. What really stood out was how brilliant the entire team were — not just technically, but as people. The engineers were professional, calm, friendly, and respectful throughout. Alongside the heating work, they also carried out the necessary electrical work to ensure the system was safe, compliant, and working exactly as it should. Everything was explained clearly, with patience and care, and nothing ever felt rushed. After weeks of being cold and worn down by the situation, having BSE|Home involved was a huge relief. They brought reassurance, competence, and genuine kindness at a time when it really mattered. Thanks to them, we finally had our heating and hot water restored — and, just as importantly, our peace of mind. A huge thank you to everyone at BSE|Home. We honestly cannot recommend them highly enough and would not hesitate to trust them again for any residential heating, electrical, or Daikin heat pump work in the future.
  
 
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   Matthew Hazelgrove 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service and very knowledgeable team, thank you for our new heat pump and battery system, our bills have halved!
  
 
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   Tim Watts 
 
 
 
 Trustindex verifies that the original source of the review is Google. I have recently been speaking to Phil about a Heat Pump installation for my property in Haywards Heath, he has been great at providing me with clear information to help me make my decisions

How It Works

Heat Exchange with the Ground: Unlike air source heat pumps that extract heat from the air, GSHPs use a series of pipes buried underground, either horizontally or vertically, to extract heat from the ground. The ground temperature remains relatively stable throughout the year, typically between 50 to 60 degrees Fahrenheit (10 to 16 degrees Celsius) depending on the location.
Heat Absorption: A mixture of water and antifreeze, called a refrigerant, circulates through these pipes. As it passes through the ground loop, the refrigerant absorbs the heat from the ground.
Heat Conversion: The absorbed heat is then compressed by the heat pump’s compressor, increasing its temperature to a level suitable for heating purposes.
Heat Distribution: The now-heated refrigerant is circulated through the indoor unit of the heat pump, where it transfers its heat to the air inside the building through a heat exchanger or fan coil. This warm air is then distributed throughout the building using a ductwork system, radiators, or underfloor heating.

During the summer months, the process can be reversed to provide cooling. The heat pump extracts heat from the indoor air and transfers it to the ground loop, where the cooler ground acts as a heat sink.

The Benefits

High Efficiency

GSHPs are among the most energy-efficient heating and cooling systems available. They can deliver more energy than they consume, resulting in lower utility bills.

Reliable

Since the ground temperature remains relatively stable, GSHPs provide consistent heating and cooling throughout the year.

Quiet Operation

GSHPs are quieter than traditional HVAC systems because the noisy components, such as the compressor, are located underground.

Long Lifespan

With proper maintenance, ground source heat pumps can last for decades.

Although the installation costs of GSHPs are higher than those of conventional heating and cooling systems, they can provide significant long-term savings on energy bills. They are particularly well-suited for locations with enough space for ground loop installation, such as residential properties, commercial buildings, and larger facilities like schools or hospitals. Additionally, they are an environmentally friendly option, as they use renewable energy from the ground.

Up to 400% efficient, this type of heat pump extracts the free heat from the ground, using this for heating and hot water. A GSHP helps to reduce your carbon footprint and can even lower your energy bills.

Incredibly efficient, a GSHP transfers around four times more energy into the property as heat than it uses to extract it from the ground

MCS approved for the Boiler Upgrade Scheme (BUS)
Well-suited to properties on larger plots
Ground loop or borehole installation options
Virtually silent operation

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Is it Right for Your Property?

Ground Loops

Ground loops are the most popular choice when installing a GSHP.

Collector pipes are buried at a 1 meter depth within the ground, drawing the warmth from the ground, through to the heat pump. Any energy that is extracted is continually replenished by the sun.

To install ground loops, you need plenty of available land – at least three times the total floor area of the property, ground and upper floors combined.

Advantages of GSHP ground loops

Cheaper to install than boreholes
Works can coincide with planned groundworks already associated with the project
No specialist contractors required
The ground loop trench can be dug at the same time as laying the foundations for a new build by the groundworker.

Disadvantages of GSHP ground loops

A significant area of land is required.
Landscaping is required and future development potential is reduced.

Boreholes

A borehole is a vertical hole that is typically drilled between 40-120 metres deep. The ground collector, which extracts the heat energy, is dropped into this hole before being filled with grout for added thermal conductivity.

To install a borehole, you will need a specialist contractor and the number of boreholes required depends on the project.

If considering a borehole, it’s worth weighing up the cost of installation versus choosing an air source heat pump which would be significantly cheaper, is well suited to properties on smaller plots and still returns an efficiency of around 300%.

Advantages of GSHP boreholes

Less space is required compared to ground loops.
No associated landscaping is required.
No impact on future development.

Disadvantages of GSHP boreholes

Boreholes can cost as much as double in comparison to ground loops. This is due to the specialist contractors, equipment, drilling and logistics involved
No additional payback. The Boiler Upgrade Scheme payment remains the same, whether you have installed a borehole or ground loops. This means the overall cost to install a GSHP with a borehole is higher.

Claim Your £7,500 Heat Pump Grant Today

You could receive a £7,500 grant towards the cost of a new air source or ground source heat pump, thanks to the government’s Boiler Upgrade Scheme (BUS). There’s also a £5,000 grant available for installing a biomass boiler. It’s a smart move for your wallet and the planet, helping you cut energy bills while reducing your carbon footprint. Grants are limited, so don’t miss out!

Click here for more information

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Read Reviews

★★★★★

Air Sourced Heat Pump AND Mains Pressure!!

The team from BSE were brilliant – skilled, efficient and a pleasure to have around. I have no hesitation in recommending them. They organised the government grant very efficiently on our behalf.

Job location: RH17

★★★★★

ASHP fault finding and fix

In desperation at my heating system in my new build home, I sought help from BSE Home Haywards Heath. They checked out my system, advised and fixed errors in the installation. When necessary they checked with Samsung directly. Good bunch friendly and helpful.

Job location: RH16

★★★★★

Servicing of central heating boiler

Work carried out in professional and courteous manner. Have used them several times over the last three years. Care taken to protect carpets etc and all records updated and certificated.

Job location: RH16