Boiler Upgrade Scheme (BUS)

 
 
 
 
 
 
 
  
 
 
 
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 Jake Anderson 
 
 
 
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We used BSE Home to install an air source heat pump and a new PV system with batteries for us, and we are very pleased with the result.  The scaffold was up and down in just over a week and they left the property clean & tidy and even cleaned our gutters!  Would not hesitate to recommend them.
  
 
  
 
 
 
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 Matthew Hall 
 
 
 
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I contacted BSE Home to get advice and a quote for installing a heat pump at my house in Haywards Heath Sussex, i did shop around but found BSE were the most reasonably priced and knew there stuff! Would recommend!
  
 
  
 
 
 
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 Lee Saunders 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
⭐⭐⭐⭐⭐ Truly exceptional service from start to finish After being without hot water and heating for over six weeks during the winter, we had reached a point where things felt incredibly stressful and uncertain. BSE|Home came to our rescue when we needed help the most — and we will always be grateful for that. At very short notice, they stepped in and were able to support and progress the job within days, despite the complexity involved. Our system is a Daikin air source heat pump, and it was clear from the outset that the team genuinely knew the equipment inside out. They quickly diagnosed the issues, put a clear plan in place, and got everything moving when others had failed to do so. What really stood out was how brilliant the entire team were — not just technically, but as people. The engineers were professional, calm, friendly, and respectful throughout. Alongside the heating work, they also carried out the necessary electrical work to ensure the system was safe, compliant, and working exactly as it should. Everything was explained clearly, with patience and care, and nothing ever felt rushed. After weeks of being cold and worn down by the situation, having BSE|Home involved was a huge relief. They brought reassurance, competence, and genuine kindness at a time when it really mattered. Thanks to them, we finally had our heating and hot water restored — and, just as importantly, our peace of mind. A huge thank you to everyone at BSE|Home. We honestly cannot recommend them highly enough and would not hesitate to trust them again for any residential heating, electrical, or Daikin heat pump work in the future.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Matthew Hazelgrove 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent service and very knowledgeable team, thank you for our new heat pump and battery system, our bills have halved!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Tim Watts 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I have recently been speaking to Phil about a Heat Pump installation for my property in Haywards Heath, he has been great at providing me with clear information to help me make my decisions
  
 
  
 
 
 
 
    
 
 

The Boiler Upgrade Scheme is a government-funded initiative designed to encourage property owners to replace existing fossil fuel heating systems (like gas or oil boilers) with more environmentally friendly, renewable heating solutions.

It operates as an installer-led grant. This means that as your chosen MCS-certified installer, BSE|Home applies for the grant on your behalf. The full grant amount is then passed directly to you as a discount on the total cost of your supply and installation.

The scheme is set to run from 2022 to 2028 with a substantial funding pot available. The grant amounts vary depending on the technology you choose:

• £7,500 grant for installing an Air Source Heat Pump (ASHP)
• £7,500 grant for installing a Ground Source Heat Pump (GSHP), including water source heat pumps.
• £5,000 grant for installing a Biomass Boiler

Further Savings: Zero VAT on Installations

In addition to the grant, homeowners benefit from 0% VAT on the installation of energy-saving materials, including heat pumps and biomass boilers, in residential properties. This significantly reduces the overall cost of upgrading your heating system, making the switch even more affordable alongside the BUS grant.

There are some eligibility criteria for the Boiler Upgrade Scheme, both for the customer and for the installer. See below for a summary of main criteria (full details are on Ofgem’s website).

Property Requirements:

• Location: Your property must be located in England or Wales.
• Type: It can be a domestic (your home) or small non-domestic property. Note: Any social housing tenants will need to contact their housing provider to make the claim.
• New Builds: Self-build homes are eligible, but standard new builds usually aren’t.
• Energy Performance Certificate (EPC): You must have a valid EPC issued within the last 10 years.
• Capacity Limit: The total capacity of the installed system must be 45kWth or below.

Heating System Requirements:

• Existing System: You must be replacing an existing fossil fuel system (e.g., gas boiler, oil boiler, LPG) or an older electric system (excluding heat pumps).
• Full Heating: The new renewable heating system must be capable of meeting the entire space heating and domestic hot water requirements of your property. Hybrid systems (e.g., a heat pump working alongside a fossil fuel boiler) are not eligible for the grant.

Installation Requirements:

• MCS Certified Equipment: The heat pump must be certified under the Microgeneration Certification Scheme (MCS).
• MCS Certified Installer: The installation company must be MCS certified for the specific technology being installed.

Important Note for Sussex Properties: If your property is listed or located within an Area of Outstanding Natural Beauty (AONB) like the South Downs National Park, you may need to check with your local authority (e.g., West Sussex County Council, East Sussex County Council, Brighton & Hove City Council, or District/Borough councils) regarding planning permission requirements before proceeding with installation.